Returns

Return Policy

Our policy includes non-refundable registration fee. After registration, once the course kit is dispatched, this kit amount is also non-refundable.
The only refundable amount is the teacher's fee, which again is non-refundable after 4 sessions. Unfortunately we can’t offer any refund of the payments. However you can upgrade your subscriptions to another advanced subscriptions according to your need. Still any refunds are under the sole discretion of tinkerstem.com.
Please note that no refunds are allowed for the following conditions :

1. promotional purchases
2. Gift Cards and Vouchers
3. Educational Videos
4. Refund requests after 4 sessions of the course taken by the teacher.
5. No refund for dispatched study kit.

Note: Please note that all the products are inspected for proper functioning of devices, if still you face some problems with the devices, we will try to sort it out. We do not cover losses or damages of the product during shipping. Optionally you can opt for insurance for your shippment.

Shipping(if applicable)

For damaged or other malfunctioning products, we can resend you that product which may incur extra shipping charges. You will be responsible for paying for your own shipping costs. Shipping costs are non-refundable. In case, if you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.